Blog
Page 7 of 10.
29 July 2026 · 5 min read
The security review questions an email agent should survive
The questions a security team will ask before an agent touches customer mail, why each one is asked, and what a good answer looks like when the agent is the thing under review.
29 July 2026 · 5 min read
A personal AI email assistant that is not just a draft button
Most AI email assistants sit inside your mailbox and draft. An assistant with its own address can be delegated to instead: cc it, forward to it, and let it handle the thread.
29 July 2026 · 4 min read
Do spam filters catch AI-written email?
Filters do not detect authorship, they detect patterns. What actually triggers them in agent-sent mail, which AI writing habits look like bulk, and how to write so a real message reads as one.
29 July 2026 · 5 min read
Bounces, complaints, and the suppression list your agent cannot argue with
Hard bounces, soft bounces, complaints, and unsubscribes each need a different response. What the platform enforces, what your agent must do with the rest, and why suppression belongs below the model.
29 July 2026 · 5 min read
Making your product readable by the agents that will recommend it
Agents now evaluate and integrate products by reading documentation. What llms.txt is, why serving markdown beside HTML matters, and how to structure docs an agent can act on.
29 July 2026 · 5 min read
Keys, scope, and what to do the day one leaks
An agent key is a credential that can send email as your company. How to scope, store, rotate, and revoke keys, and the hour-one checklist for a key that has leaked.
28 July 2026 · 5 min read
What to monitor when an agent is answering your mail
The signals that catch an email agent going wrong before a customer does: send classification, first contact with new domains, silence, bounce movement, and the traces worth keeping per thread.
28 July 2026 · 5 min read
Moving an agent off the Gmail API onto its own inbox
A migration plan for agents built on Gmail or Graph: what breaks at scale, how to move one flow at a time without a cutover, and what to do about history, tokens, and the old address.
28 July 2026 · 5 min read
Designing approval that a human will still read in week three
Approval queues fail by being too full to read. How to choose what needs a person, design the review itself, set a timeout for unreviewed items, and know when to remove the gate.
28 July 2026 · 5 min read
How email threading actually works, and why agents break it
Threading is a convention held together by three headers and a lot of client guesswork. What they do, how agents break conversations, and why a broken thread is worse than a wrong answer.
28 July 2026 · 6 min read
The compliance floor for email an AI agent sends
An agent sending on your behalf is you sending. What CAN-SPAM, GDPR, PECR, and CASL require, how unsubscribe and suppression have to work, and what to do about disclosure and retention.
27 July 2026 · 5 min read
Test inboxes for agent development, without mocking email
How to test an email agent properly: disposable inboxes per run, replaying real threads, asserting on what was sent, and the difference between a sandbox that traps mail and a real one that delivers.